/**
 * @Description: The style of client.
 * @version: v6.8.0
 * @time: 1749193990320
 * @license: All Right Reserved.Live800
 */
.robotanswer .r-media-news{overflow:hidden}.news-item{padding:10px;border-bottom:1px solid #f3f3f3;position:relative}.news-item img{width:50px;height:50px;margin:0}.news-item .news-item-bg{visibility:hidden;position:absolute;left:0;top:0;width:100%;height:100px;background-color:#000;opacity:.7;filter:progid:DXImageTransform.Microsoft.gradient(startColorstr=#99000000, endColorstr=#99000000)}.news-item-first{padding:0;border:0;margin:0;height:auto}.news-item-first .news-cover{margin-left:0}.news-item-first .news-item-bg{height:30px;visibility:visible}.news-item-first img{width:100%;height:auto}.news-item-first .news-item-txt{position:absolute;bottom:0;left:0;width:100%}.news-item-txt h4{line-height:20px;font-weight:700;font-weight:400;margin-right:60px;padding:5px}.news-item-first h4{position:relative;padding:5px 15px;margin-right:0}.r-media-news .news-item-txt h4 a,.r-media-news .news-item-txt h4 a:hover{color:#161616;text-decoration:none}.r-media-news .news-item-txt h4 a{text-overflow:ellipsis;overflow:hidden;max-height:40px;-webkit-line-clamp:2;display:-webkit-box;-webkit-box-orient:vertical}.news-item-first h4 a{display:block;padding:0}.news-item-first .news-item-txt h4 a,.news-item-first .news-item-txt h4 a:hover{color:#fff}.news-item-first .news-item-txt h4 a{white-space:nowrap;-webkit-line-clamp:unset;display:block;-webkit-box-orient:unset}.r-media-news ul{list-style:none;padding:0}.r-media-news .item-line{border-color:#f2f2f5}.r-media-news .news-cover{float:right}.r-media-news .news-item-first .news-cover{float:none;overflow:hidden;min-height:120px;height:auto;min-width:120px}.r-media-news .news-item .news-cover a{display:block;margin:0;height:100%}.ajax-loader,.focus-question-item{margin-left:24px;position:relative;line-height:1}.focus-questions a.items,.robotinfo a{color:#006edc;line-height:1.4em;cursor:pointer}.focus-questions a.items{padding:2px 0;display:inline-block;font-size:14px;position:relative}.focus-questions .icon,.robotchat .icon{background:url(../images/icon-3fc6a4f05a.png)}.focus-questions .icon.question_mark{background-position:-156px -1px;width:13px;height:13px;display:block;position:absolute;top:5px;left:-18px}.card{float:left;padding:10px 16px;background:#fff;border-top:1px solid #daaa64;-webkit-box-shadow:0 5px 10px rgba(0,0,0,.06);box-shadow:0 5px 10px rgba(0,0,0,.06)}.robotinfo a{padding:2px 0;display:inline-block}.robotinfo a:hover{color:#0059b2}.relatedQuestions a,.robotSatisfy,.robotSatisfy:hover,.survey_detail{color:#006edc}.robotSatisfy{padding-left:25px;margin-left:10px;position:relative}.unsatisfy_wrap{margin:0;padding-top:10px;padding-left:5px}.survey_detail{margin-right:15px;cursor:pointer;padding-top:5px;float:left}.relatedQuestions{color:#006edc;margin-top:10px;margin-bottom:10px}.robotsurveywrap{line-height:1.5em;clear:both;border-top:1px #f3f3f3 solid;width:100%;padding:10px 0 5px;margin-top:10px;display:block}.robotsurveywrap .icon{width:16px;height:16px;display:block;position:absolute;top:50%;left:5px;margin-top:-8px;background:url(../images/icon-3fc6a4f05a.png)}.robotsurveywrap .satisfy{background-position:0 0}.robotsatisfy:hover .satisfy{background-position:-26px 0}.robotsurveywrap .unsatisfy{left:6px;background-position:-52px 0}.robotunsatisfy:hover .unsatisfy{background-position:-78px 0}.has_feedback .satisfy,.has_feedback:hover .satisfy{background-position:-104px 0}.has_feedback .unsatisfy,.has_feedback:hover .unsatisfy{background-position:-130px 0}.hot-issues{background-color:#fff;border-radius:0 19px 19px;overflow:hidden;position:relative;padding-right:10px}.hot-issues .hot-issues-title{width:37px;height:100%;padding:15px 0 15px 13px;float:left;font-weight:700;font-size:16px}.hot-issues .hot-issues-title-first{line-height:16px;color:#ff9902}.hot-issues .hot-issues-title-second{color:#454545}.hot-issues .hot-issues-list{list-style:none;margin:0 0 0 56px;height:100%}.hot-issues .hot-issues-item{padding:12px 14px 11px 8px;line-height:17px;cursor:pointer}.hot-issues .hot-issues-top-line{border-top:1px solid #eaeaea}.hot-issues .hot-issues-content{font-size:14px;color:#006edc;padding-right:5px}.hot-issues .hot-issues-tag{background-color:#ff5502;border-radius:0 8px 8px;font-size:12px;line-height:16px;letter-spacing:0;color:#fff;width:28px;text-align:center;display:inline-block}#history .hot-issues-area .lim_bubble{padding:0;background-color:#fff;max-width:355px;box-shadow:0 10px 10px 0 rgba(0,0,0,.03)}#history .chatContent.hot-issues-area .content{overflow:unset;margin-bottom:10px}#history .chatContent.hot-issues-area .hot-issues{margin-right:20px;max-width:355px;box-shadow:0 10px 10px 0 rgba(0,0,0,.03)}:lang(en) .hot-issues .hot-issues-title{width:54px}:lang(en) .hot-issues .hot-issues-list{margin:0 0 0 73px}.robotloading{display:inline-block}.robotloading img{width:16px;height:16px;animation:rotate360 .8s linear infinite}@keyframes rotate360{from{transform:rotate(0)}to{transform:rotate(360deg)}}